Faq


Q: What is the best way to use the products?

See the items details and directions on the product page.

Q: Are these products safe to use during pregnancy?

You should always consult with your healthcare provider prior to using essential oils when pregnant.

Q: How quickly is my order sent?

Within 2 business days, you will receive a notification and tracking number.

Q: Do you test on animals?

Absolutely not and never will. L’Elu is firmly against any form of animal testing and is completely
vegan.

Q: Expiry

Once opened, your product will last up to 6 months if stored correctly. Keep out of direct sunlight and extreme temperatures. The Violet Miron glass packaging assists with naturally preserving the products and keeping out light.

Q: Do you accept returns?

If your product is damaged or faulty we will accept returns within 10 days. Please send order inquiries to the following email, orders@leluskincare.com

Q: Can I wear this product during the day?

Yes, these can be worn morning and night. However, remember you should always use sun
protection when heading outdoors, and this is even more important when using essential oils. So
cover up and apply sunscreen. Prevention is your best defence.

Q: About Violet Miron Glass

Violet Miron Glass is worlds apart from any other plain or coloured glasses. The use of it can be traced all the way back to the ancient Egyptians where they would store their most precious formulations from cosmetics to medicines in this glass, thanks to its preservation and protective
properties. The unique make up of the glass does not allow light to reach inside, which prolongs the lifespan of your product, keeping it fresh and active for longer.